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- Help center -

Got questions?
We’ve got answers! 🔥

(and dance moves too)

Welcome to Duo’s help center, here to make sure everything flows as smoothly as your best dance moves. Let’s get you set up and ready to connect with dancers around the world.

How Duo works

Setting up your Duo profile is quick and easy:

Upload a visible photo (mandatory for trust and safety)

Fill in your name, email, dance level, dance role (leader, follower, hybrid), dance styles, social media links, and homebase

Enable geolocation to find dancers and professionals nearby

Once you're in, you can:

Discover nearby Brazilian Zouk dancers and professionals

Explore local Zouk communities with leaders, teachers, WhatsApp groups, and event pages

Browse and filter profiles based on location, level, style, and more

Chat privately with dancers and professionals

Preview and edit your own profile anytime

Frequently asked questions

Is a profile photo mandatory?

Yes, a visible photo is required to keep our community authentic and welcoming.

Where do I find my facebook username?

Go to your Facebook profile and select the username from the link "facebook.com/username" . You can also go to your profile and click on the "..." next to Edit. Go to the bottom and select the username from facebook.com/username.

Why can't I find myself in the listings?

You won't appear in public searches. To view your profile, go to your profile preview in Settings.

What location should I use if I travel a lot?

Set your current homebase location. You can update it anytime as you move.

How often should I update my homebase location?

Whenever you change cities or stay somewhere new for a while, update it for updated information.

Who qualifies as a professional on Duo?

Professionals are teachers, independent dancers, dance schools, and event organizers offering Brazilian Zouk services.

Where can I find the events?

We don't provide events information yet, but it is planned!
For now, you can check the community page of the city you want to dance in and find all the useful information links.

How can I report inappropriate behavior?

Email us at contact@theduoapp.com with details and screenshots.

Can I block someone from seeing me?

Not yet, but safety features are in development as we want to build a safe place!

Is Duo linked to Caribbean zouk?

Not really. Duo is dedicated to the Brazilian Zouk dance community (also called BZouk, Brazouk, or Zoukb).

However, Brazilian Zouk itself is linked to Caribbean zouk music.

How do I delete my account?

Go to Settings, then Delete Account. This will permanently remove your data.

What if I forget my login password?

Use the "Forgot password?" link on the login page, or contact support if needed.

I would love to give some feedback or suggest new features, can I?

YES PLEASE! We would love to receive insights from our users, since those will help us shape an app that really serves the dancers' needs.

You can also send us your questions below!

Full Name*
Your question or feedback*
Please fill all the required fields!
Please accept terms and conditions to proceed

Still need help?

If you have any issue, we're just one email away:
📧 contact@theduoapp.com

Legal

Terms and conditions ➔ Read here
Privacy policy ➔ Read here

The Duo app
1 rue Jean-Jacques Rousseau
94200 Ivry-sur-Seine – France

App information

Current version: 1.0.0
Developer: Evgenii Breikin

 📩 contact@theduoapp.com

Made with passion for dancers around the world  💛

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